We collect contact information, biographical details, preferences, and other declared personal information about you when you provide it to us. For example, when you fill out our online forms, subscribe to, products or services, enter a competition run by us, respond to our promotions,  enquire about our products and services or participate in a reader forum or poll (which could be on any medium or platform, including social media), or when you engage with a chatbot on our sites.

We also collect information automatically from your devices when you interact with our websites or use our apps. This can include:

• Information about your device type, operating system, hardware, software, display settings and browser type to tailor your experience to your device (tablet vs phone)
• Unique identifiers, such as you Advertising ID (e.g. Google’s Advertiser Identification or Apple’s Identifier for Advertisers) to save your preferences against an identifier to display advertising
• Other unique identifiers like IP address, so that we can recognise if you have been to our websites before, allow your device to interact with our websites and apps
• Device settings such as general geographic location (this can be to provide services that have copyright restrictions, to show you content that is relevant to where you are, and tailor advertising to your interests)
• Device operations, such as information about how you’ve used the device on our sites or apps, so that we can tailor the experience based on the way you or similar users interact with our content
• Details of the products and services you are using and your navigation around, and interaction with, our products and services
• We may also collect information from cookies placed on your device and store other cookies and technologies.
• With your consent, we may also collect the specific location of your device or request access to data from other applications to provide certain services you have requested